Important information for users still accessing eCare Online : OneSource allows users to have access to more payers, as well as additional features not available through eCare Online, such as the option to customize the tool based on user-specific business needs and preferences. Experian Health has completed this conversion and eCare Online will be deactivated on July 15, 2018. In February 2016, Experian Health started converting eCare Online users to OneSource, an enhanced tool for checking patient eligibility, benefits and claim status, as well as obtaining the Electronic Remittance Advice (835 ERA) and other claim-related reports from Blue Cross and Blue Shield of Illinois (BCBSIL). June 2018 eCare Online ® to Transition to OneSource ®, Effective July 15, 2018